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Email Us: team@barnandwillow.com


Call Us: 408.338.0299


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Draperies

What’s the difference between standard drapery and custom drapery?

Standard draperies are available in the following sizes:

  • 50”W x 84”L
  • 50”W x 96”L
  • 50”W x 108”L
  • 50”W x 120”L
  • 100”W x 84”L
  • 100”W x 96”L
  • 100”W x 108”L
  • 100”W x 120”L

Custom draperies are made to fit your window dimensions and your decor style. Draperies define the look of the room and should have the perfect length and fullness so it enhances the style of the room and not fall flat.

We know custom sizes are inaccessibly priced at other retail stores, but ours are not because we started Barn & Willow to make premium home decor more accessible. 

For custom dimensions and style please drop us a note here designer@barnandwillow.com

What drapery styles do you offer?:

We offer five styles: Soft Top, Rod Pocket, Two-Pinch Pleat, Three-Pinch Pleat, and Euro Pleat. Below are descriptions of each of them:

  • Soft Top draperies make beautiful casual draperies, that can be opened and closed as the draperies are supplied with hooks to be installed with drapery rod rings. The soft top is considered a casual style that creates gentle folds for the drapery. The important part for soft top draperies is to select the right amount of fullness, so that when the drapery panels are drawn in, it forms fuller looking folds and gathers well instead of looking like a stretched sheet. Soft Top draperies automatically come with a rod pocket.
  • Rod Pocket draperies are ideal as stationary draperies, since they are designed to hang on a drapery rod on each side of the window. This results in the softening of the window outline as well as addition of texture to the room. Since it does not hang from rings it may be difficult to draw the draperies often. Rod Pockets are automatically included with all our Soft Top draperies.
  • Two-pinch or three-pinch pleated draperies feature pleats that are pinched either two or three inches from the top. Provides a structure and formal look. Great for living rooms or formal dining rooms. 
  • The Euro pleated draperies are pinched at the top for a waterfall effect. Provides a modern structured look. 

What’s the ideal length of a drapery panel?

This varies, based on the look you want. Panels that are designed to hang to ½” above the floor are usually considered the most casual, while those that puddle on the floor give a formal, classic look. You may also choose a length that just break at the floor.

How are the draperies made?

Our draperies are made from 100% Belgian linen sourced from Belgium's finest linen mills and stitched on demand as per your specifications by our drapery craftsmen in India. We ship out all products within 10 business days. 

Do you sell drapery rods and rings?

We currently do not sell drapery rods and rings that go with the rods, but stay tuned! We are talking to manufacturers all over the world to find just the right drapery rods that our customers would love to complete their window treatment looks with. We do provide the metal hooks that attach to the back of the drapery panel in order to hang from the rings. We provide 8 metal hooks for every 50" wide panels. For 100" wide panel we provide 16 hooks and so on. 

How many rings will I need, and how do I attach them to the drapery?

We provide 8 metal hooks for every 50" wide panel. So if your panel is 100" wide, you would be receiving 16 hooks. Insert the pointed edge of each hook into the back tape. We recommend that you place each hook about 6" apart. For a visual guide, you can refer to this installation video.

Roman Shades

What are roman shades ideal for?

Roman shades are great for adding structure and form to a room, and are highly functional if you’re looking to add privacy. It can be modern, casual or traditional depending on the style you pick

What are the different styles of roman shades?

We offer four styles:

Flat Roman Shade

A flat base and a sleek bottom fold stack creates a modern minimalist look. Flat roman shades that are privacy lined will need some manual positioning of the bottom pleats as they are raised until the fabric develops a fold memory. For optimal use we recommend a blackout lining. 

Pleated Roman Shade

Folds are spaced about 5" apart to create a structured pleated look. Very good for functionality and ease of raising up and down. 

Cascade Roman Shade

This style is made with pleats and dowels stitched to create a well structured look. When raised, it folds to form a single stack 

Relaxed Roman Shade

The relaxed style has a casual informal look, great for decorative purposes and to add some softness to your room decor. Stitched without any dowels, it creates a subtle curve at the bottom. Wider than 45" wide shades, may form more than 1 curve. 

Can be used for layering over roller shades. 

You can see the styles and request a quote here

What roman shade pull mechanisms do you offer?

The pull mechanisms for our roman shades consist of either a stainless steel chain or a string chord.

Is roman shade hardware included with the shade?

Yes, we provide all necessary mount hardware to install the shades. The side portions of the hardware is covered with the roman shade fabric to create a consistent continuous look when looked from the side.   

Customization

Do you make custom draperies and roman shades?

Yes absolutely!

You can customize the length and width, pleat style and lining preference. See styles Here.

How much will it cost to have my draperies and shades custom made?

The cost of the drapery or roman shade entirely depends on the fabric, length/width dimensions and the pleat style. You can Get a Quote Here.

Why do your custom draperies cost less than that of other high-end home decor retailers?

We work directly with the factories that manufacture products for other high-end home decor brands. But by refusing to work with the traditional retail stores and middlemen, we pass on the savings to you. Read Our Story Here

Lining

Are all your draperies lined?

Except for Sheer Linens, all of our drapery panels are privacy lined by default. The lining is always sewn directly to the drapery. We use blackout lining as well if you prefer complete sun blockage. You can choose to line your sheer linen panels, too.

Are your roman shades lined?

Yes. All of our Roman Shades are privacy lined. For optimal use and a structured look, we recommend selecting blackout lining

  • There might be small light gaps at sides to accommodate hardware.
  • When you stitch in a blackout liner, which is thicker than a cotton privacy liner, it results in few pin pricks on the side of the panels, from which light may come through.

What types of lining do you offer?

We offer:

Privacy Lining that is: 100% cotton, and provides privacy and partial sun blockage. We also use Blackout Lining that blocks out light entirely. Since blackout lining is thicker than privacy lining, it results in added volume to the drapery panel. Caution: Do not to iron directly on the blackout liner

Do liners have any impact on drapery how a drapery looks?

Yes. The lining adds a weight to the drapery and makes it hang better. With the exception of sheers, we recommend that draperies should always be lined. (unless it’s a sheer linen panel where the flow-y see through look is preferred). Lining adds a weight to the drapery and makes it fall better.

Can sheers be lined?

Yes. Sheers can be lined for additional privacy.

For our sheer linens, we offer off-white lining that complements the fabric.

Prices & Quality

Are your prices indicative of lower quality?

Absolutely not. We work closely with carefully selected fabric mill partners. While it's an overused phrase, our unique sourcing approach actually does remove the middlemen. After thoroughly inspecting and meticulously packaging each product, we ship directly to you.

Fabrics + Wash Care

Why do you only offer linen draperies and roman shades?

We believe in all natural fabrics. None of our products have any synthetic materials in them – no polyesters, nylons, or rayons.

We think that linens are the most luxurious fabrics and most transforms a space most elegantly. We love cotton, wool and silk too. 

Where do you source your linens?

Our Belgian Linen collection is 100% made in Europe, from plant to yarn to fabric. We will provide a Masters of Linen certification label with all of our Belgian linen products. Our Belgian Flax Linen Collection is sourced from Europe and finished in a European Flax Certified mill in India. See about our Factory Here

What are the weights of your fabrics?

Depending on the type of fabric, the weights differ. Please refer to the chart below:

Fabric Type

Weight

Belgian Sheer Linen

95 gsm

Belgian Flax Linen

296 gsm

Belgian Laundered Linen (Dark Gray)

265 gsm

Belgian Textured Linen (Oyster & Flax)

380-420 gsm

Washed Belgian Linen

295 gsm

Can I order fabric by the yard?

No, unfortunately we do not sell fabric by the yard, unless you are an interior designer. You can contact us here for any questions or feedback.

How do I wash my draperies?

Professional in-home dry cleaning is recommended (although all our linens are pre-washed and can be machine washed at certain temperature). For maintenance in between dry cleaning, just lightly shake the draperies to remove any dust.

Unlined draperies or privacy lined ones can be hand washed in mild water temperature and air dried. Medium to hot temperature ironing recommended. Blackout lined curtains should always be professionally dry cleaned.

How do I wash roman shades?

Professional in-home dry cleaning is recommended.

Measurement + Installation

How do I measure for drapery and roman shades?

Please see our measurement guidelines here.

I don't want my drapery to look flat when drawn in. How do determine fullness of the panel?

With draperies the rule of thumb is always to get appropriate fullness (recommended 2x or more fullness) to make sure the folds and pleats form well, creating a well gathered look. Here's how you calculate it: For Soft top draperies, measure the entire length of the drapery rod (if you have rods installed). If you don't have rods installed, measure the horizontal width of the window/door and add 8-10" on each side for rod to extent. The width you get should be the width of each of your panel to achieve a 2x fullness (always recommended for a well gathered, fuller look). You could choose to go with 1.5x fullness too. 

Do you offer measurement services?

Yes we offer measurement services in certain locations. Please email us at team@barnandwillow.com

Do you offer Installation Services?

Yes, we do offer installation services in specific zip codes. To find out if the service is available in your area, please email us at team@barnandwillow.com. Otherwise, we recommend that you try services like Thumbtack, TaskRabbit, or Angie's List to find a local installer.

Delivery + Returns

Do we ship for free? To which countries?

Yes, all of our orders are shipped for free within the U.S. and Canada. We can ship outside of U.S. and Canada only by special request. Email us to find out more - team@barnandwillow.com

What is your return and exchange policy?

Since we custom stitch every drapery to fit your style and window measurements, we do not accept returns. For all non-custom products like our pillows and throws, if for any reason you don't love the product, we accept returns within 90 days of purchase for a full refund. You’ll need to arrange for return shipping. Please email us team@barnandwillow.com and we’ll respond with the next steps immediately

How long will it take for my order to ship and deliver?

All draperies and roman shades are custom stitched and shipped to you within 10 business days. For fabrics that are out of stock, it may take longer. All other products ship within 2 business days.

Can I cancel my order?

Yes. , If you change your mind within 24 hours of placing the order, just contact us at team@barnandwillow.com with your order number. We’ll cancel the order and issue a refund.

Design Assistance

Can you assist with design decisions?

Yes, we would love to work one on one with you to assist you with the right selection based on your decor style. Please drop us a note at designer@barnandwillow.com and we will get back in touch shortly. 

Swatches + Sample Panels

Can we order fabric swatches?

Yes, absolutely. We offer free fabric swatches, which are shipped out within one business day. You can order them Here. We encourage you to hold the fabric against the wall, see the color in the room, and feel the texture so you can determine what works best for your decor.

What’s your TRY AT HOME Program?

We realize that it is not always easy to make a selection from a small fabric swatch. With our TRY AT HOME Program you can rent our sample panels for $10 each, keep it for 7 days, see how it plays with your decor and make a decision based on that. You may keep the panel for 7 days and upon return of the panel, we will issue a refund if you decide to place your order with us. Sample panels are 25"W x 50"L

For sample panel orders from Canada we cannot provide a return shipping label. So, we request you to return the panels to us using Canada postal service and we will provide a full refund once you place an order. 

Our Pillow & Throw Blankets

Can the pillows and throw blankets be washed at home?

Yes, our pillows and throws are machine washable. Details will be in the wash care label.  

Trade Professionals

Do you have a Trade program?

Yes, we do. We love to work with Interior designers. Please drop us a note here or call us (408-338-0299). We provide one-on-one service for all trade partners.